Privacy Policy
1. Commitment to Privacy
RoninPlayHub ("we", "us", "our") is dedicated to upholding the highest standards of data integrity and confidentiality for all visitors who navigate our platform. This Privacy Policy details the types of personal and non-personal data we collect, how that information is utilized, stored, and safeguarded, and the statutory privacy rights available to you under the Personal Information Protection and Electronic Documents Act (PIPEDA) and related Canadian privacy frameworks.
By interacting with roninplayhub.com or communicating with us, you consent to the information governance practices described herein.
2. Age Requirement and Minor Protection (19+)
Our services and content are strictly intended for adults aged nineteen (19) years and older. We do not knowingly solicit, collect, or process personal identifying information from individuals under the age of 19.
If we become aware that personal information relating to an individual under 19 has been transmitted to our systems through contact forms or server logs without verified legal authorization, we will take immediate measures to permanently purge such data from our databases. Parents or guardians may alert our Privacy Officer via contact@roninplayhub.com.
3. Categories of Information We Collect
We collect only the minimum volume of data required to provide a functional, secure, and informative editorial directory experience:
- Directly Provided Inquiries: When you voluntarily submit a message via our contact interface, we collect your full name, email address, inquiry subject, and message contents.
- Technical and Server Telemetry: Standard web server logs automatically capture technical data including your IP address, browser type and version, language preferences, operating system, referring URL, and access timestamps.
- Aggregate Analytics: Anonymous metrics reflecting session duration, click rates on outbound publisher links, and navigation patterns to optimize our directory layout.
- Cookie Preferences: Local configuration records saved in your browser storage that register your consent selections regarding analytical cookies.
4. Purpose and Legal Basis for Processing
RoninPlayHub processes collected information strictly for transparent and legitimate purposes:
- To address and resolve direct editorial queries, game submission requests, and technical assistance emails;
- To maintain server stability, monitor uptime, and defend our infrastructure against cyber attacks, automated scraping, or denial-of-service threats;
- To evaluate traffic trends and enhance our editorial coverage of browser MMO developments;
- To comply with regulatory obligations and legal disclosures mandated under Ontario and federal Canadian law.
5. Third-Party Disclosures and Data Sharing
We do not sell, rent, monetize, or trade your personal information to third parties.
Information may only be disclosed under the following narrowly defined circumstances:
- Trusted Service Providers: Specialized infrastructure partners (such as secure Canadian web hosting nodes and transactional email relays) acting strictly under contract to maintain our services;
- Legal & Regulatory Mandates: Where required by valid subpoenas, court orders, or statutory obligations under Canadian law;
- Protection of Rights: Where necessary to investigate security breaches or enforce our Terms of Service.
6. Outbound Links to Third-Party Game Publishers
Our catalog features external hyperlinks connecting visitors to third-party game studios and publishers (including InnoGames, Bytro Labs, Bigpoint, Artix Entertainment, and others). Once you navigate beyond roninplayhub.com, you are governed by the respective publisher's data privacy practices. We strongly urge you to review the privacy documentation of any external portal before registering game accounts or sharing personal identifiers.
7. Data Security and Safeguards
We deploy robust administrative, operational, and technical security protocols to protect your personal data against unauthorized interception, disclosure, modification, or destruction. These measures include TLS 1.3 encryption across all web traffic, hardened server configurations, regular vulnerability audits, and restricted administrative access on a need-to-know basis.
However, as no method of digital transmission over the internet is completely infallible, we cannot guarantee absolute, impenetrable security.
8. Data Retention Schedule
Correspondence sent through our contact channels is retained only for as long as necessary to address your inquiry, fulfill related editorial evaluations, or satisfy standard accounting and dispute resolution needs (typically not exceeding twelve months). Technical web logs are routinely rotated and purged on a 90-day cycle.
9. Your Statutory Privacy Rights
Under Canadian privacy legislation, you are entitled to exercise significant rights regarding the personal information we hold about you:
- Right to Access: Request verification and a copy of the personal records associated with your email address in our possession;
- Right to Rectification: Request corrections or updates to inaccurate or outdated personal details;
- Right to Erasure: Request the deletion of historical communications sent to our desk, subject to statutory retention obligations;
- Right to Withdraw Consent: Revoke consent previously granted for communication or analytics at any time.
To submit a formal privacy request, contact our appointed Privacy Officer using the credentials provided below.
10. Privacy Officer and Contact Channel
If you have questions, comments, or formal grievances regarding our data handling methodologies, please reach out to our privacy administration:
145 King Street West, Toronto, ON M5H 1J8, Canada
Direct Phone: +1 416 555 0148
Direct Email: contact@roninplayhub.com